Shipping Policy & Delivery at Vaneby

At Vaneby, we understand that receiving your Velour Travertine Storage Tray or Vino Ceramic Goblet Cup promptly and safely is essential. Our shipping policy ensures fast, secure, and environmentally conscious delivery to your door, wherever you are.

Processing Time

Orders are typically processed within 1–3 business days. Each item, whether it is a Maison Élégant Oval Marble Dish or a Butterfly Season Ceramic Mug, is carefully inspected and packaged to ensure it reaches you in perfect condition. Handcrafted pieces may require additional care, reflected in our processing timeline.

Shipping Options

We offer a variety of shipping methods to meet your needs, including:

• Standard shipping with tracking
• Express shipping for urgent deliveries
• International shipping with customs handling

Packaging & Protection

Vaneby prioritizes eco-friendly and protective packaging. All items, from the Noir Wabi Marble Candle Plate to the Obsidian Gilded Vintage Vase, are wrapped in recycled, biodegradable materials that cushion and protect during transit, reducing environmental impact while keeping your purchase safe.

Tracking & Notifications

Once your order ships, you will receive a tracking number and delivery updates via email. This applies to every purchase, from a Rustic Atelier Ceramic Flower Vase to a Vintage Ritual Coffee Set, ensuring you know exactly when to expect your items.

Returns & Exchanges

We want you to love your Vaneby pieces. If an item arrives damaged or does not meet expectations, our customer service team will assist with returns or exchanges. Our priority is your satisfaction while maintaining a sustainable approach to packaging and shipping.

By choosing Vaneby, you experience a seamless, thoughtful delivery process. Every product—be it a Lustre Glass Artisan Vase or a Maison Gallery Ceramic Vase—arrives carefully handled, reflecting our commitment to quality, sustainability, and customer care.